Pricing - mkryptor SERVER

mkryptor SERVER pricing is based on the number of users (seats) that will be sending mkrypted messages, per email domain. All prices shown are exclusive of tax.

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New licences

The below table details the cost of a new licence for each edition. For more information on editions, see here. The values in brackets '()'shows the resultant cost per seat. Seats can only be purchased in the numbers shown.

Seats
more info
Included Server Licences more info Business Basic
£*
Business+
£*
Enterprise
£*
5 1 400 (80) 500 (100) POA
20 1 1250 (62.50) 1650 (82.50) POA
100 1 2500 (25) 5000 (50) POA
250 1 5000 (20) 10000 (40) POA
500 2 - 15000 (30) POA
1000 2 - 20000 (20) POA
5000 4 - - POA
10000 8 - - POA
50000 10 - - POA
100000 16 - - POA
*all prices exclude tax. Prices in brackets are resultant cost per seat

The number of machines that mkryptor SERVER can be installed on is limited by server licences. An appropriate number of server licences are included to support the number of seats purchased. If required, additional server licences can be purchased for £1000 each.

Additional domains

A new licence only allows sending from 1 email domain. You can add as many additional email domains to your licence as you wish. The cost of each additional domain is dependant on the number of seats in your licence and which edition you're using.

Seats
more info
Included Server Licences more info Business Basic
£*
Business+
£*
Enterprise
£*
5 n/a 200 (40) 250 (50) POA
20 n/a 625 (31.25) 825 (41.25) POA
100 n/a 1250 (12.50) 2500 (25) POA
250 n/a 2500 (10) 5000 (20) POA
500 n/a - 7500 (15) POA
1000 n/a - 10000 (10) POA
5000 n/a - - POA
10000 n/a - - POA
50000 n/a - - POA
100000 n/a - - POA
*all prices exclude tax. Prices in brackets are resultant cost per seat

Upgrade Licences

Applies to an existing customer with an existing licence for version X, wishing to upgrade to version Y

Note: Customers with Upgrade Protection get all version upgrades for free

The cost of the upgrade depends on the number of licensed seats and which edition of mkryptor SERVER is already licensed. See the below table for details.

Seats
more info
Included Server Licences more info Business Basic
£*
Business+
£*
Enterprise
£*
5 n/a 250 (50) 300 (60) -
20 n/a 625 (31.25) 975 (48.75) -
100 n/a 1250 (12.50) 2500 (25) -
250 n/a 2500 (10) 5000 (20) -
500 n/a - 7500 (15) -
1000 n/a - 10000 (10) POA
5000 n/a - - POA
10000 n/a - - POA
50000 n/a - - POA
100000 n/a - - POA
*all prices exclude tax. Prices in brackets are resultant cost per seat

Version upgrades must be like-for-like. If you wish to add more seats, you should purchase these after upgrading the version. If you wish to upgrade edition (e.g., from Business Basic to Business+), please contact support.

Additional Seats

If you wish to add more seats to an existing licence, the cost is the same as a new licence for the number of seats that you wish to add.

Support and Software Assurance

When purchasing / upgrading licences you may like to choose from the following support and software assurance options...

Price
Upgrade Protection  (12 Months) 15% of licence cost
Standard Support Free
Premium Support (12 Months) 15% of licence cost
Premium Support with Upgrade Protection (12 Months) more info 20% of licence cost
Professional Services more info £800 per day

Upgrade Protection

Upgrade protection allows you to upgrade to newer major versions of mkryptor released after your initial purchase. This is often referred to as “Software Assurance”. New versions of mkryptor SERVER usually contain great new features and will ensure that you always keep up with latest requirements for compliance.

Without Upgrade Protection, if you wanted to upgrade to a new version of mkryptor SERVER you would need to pay the published upgrade prices. With Upgrade Protection these upgrades are free.

By default a licence will have 90 days of upgrade protection from date of purchase, or in the case of an upgrade licence, from time of upgrade. Upgrade Protection can be purchased/renewed as an extra for 12 months at a time (inclusive of initial 90 days), and must be purchased / renewed before previous Upgrade Protection has expired.

Standard Support

When you purchase any version of mkryptor you will always get our 'standard' level of support, free of charge, for the lifetime of the product.

Standard support includes:

Incidents outside of this allowance, telephone support or on-site support will be charged at our standard professional services rate.

Premium Support

We understand that email is a critical service and always offer a base level of support to all our customers. However we know that some people have greater and more urgent needs than others. This is why we offer a Premium Support package.

Premium Support includes:

  • Unlimited priority email incidents
  • 10 Telephone support incidents (per 12 months)

as well as all the standard level support features such as:

Premium support can be purchased / renewed as an extra for 12 months at a time, and must be purchased / renewed within the first 90 days after purchase/upgrade or before previous Premium Support has expired.

Incidents outside of this allowance and on-site support will be charged at 50% of our standard professional services rate.

Premium Support with Upgrade Protection

When you buy both Premium Support and Upgrade Protection together at the same time, you get all the great features of both, but at a significantly discounted cost

Premium Support with Upgrade Protection lasts for 12 months and can be renewed annually before expiry.